RETURN OF GOODS

Return of goods:

If for any reason you did not like the goods purchased from us, you can exercise your right and return the goods within 14 days.

For a return, please contact us by e-mail Info@apsipirkonline.com, and provide the documents for purchasing the goods in the letter (this can be a copy of the order, order number, invoice).

Return conditions:

- each returned item is in its original and undamaged packaging (it is mandatory to keep the reusable bag, label, ribbon);

- the goods have not been used;

- the goods have not been damaged;

- a period of 14 days has not passed from the order fulfillment to the return of the goods.

In the event that the reason for the return of the goods is inadequate quality, the seller undertakes to replace the goods with an analogous one or refund the money paid.

Returned goods are sent by courier and shipping costs are covered by the buyer.

Money for returned goods is transferred within 14 days from the date of receipt of the returned goods.

Exchange of goods:

If the color or size of the goods purchased from us did not suit you, you can exercise your right and exchange the goods for another within 14 days.

For a return, please contact us by e-mail Info@apsipirkonline.com, provide the purchase documents of the goods in the letter (this can be a copy of the order, order number, invoice).

Exchange conditions:

- each returned item is in its original and undamaged packaging (it is mandatory to save the reusable bag, label, ribbon);

- the goods were not used;

- the goods were not damaged;

- a period of 14 days will not have passed from the order fulfillment to the return of the goods.

The costs of returning the goods to the seller and sending a new item are covered by the buyer.

When an unsuitable item is exchanged for another item of different value, the consumer must cover the price difference.

Quality socks are non-exchangeable and non-returnable.

Quality nightwear that has been unpacked is non-returnable and non-exchangeable.

For custom-made or modified items, the 14-day return/exchange policy does not apply.

For any questions, please contact Info@apsipirkonline.com